How to Reset Your ECCO Password

View a Video on How to Request a ECCO Password Change Request

There may be times when users must reset their Ecco Password to access the system.  

Step 1
Access the NCTTA Website at ncpreventiontta.org and click on Ecco Sign In

NCTTA Home Page at ncpreventiontta.org Screen Capture

Step 2

From the Ecco Homepage choose Forgot My Password

ECCO Login and Create Account/Forgot Password Screen Capture

Step 3
On the Forgot Password Screen complete the following steps:

1. Enter the email address that was used to create the Ecco Account.
2. Click on
3. Email the North Carolina Training and Technical Assistance Help Desk at [e-mail] to notify staff that a Password Reset Request was submitted. NCTTA will assist in the collection of other needed information and ensure Ecco Password Reset.

ECCO Request Password Change Screen Capture